What We've Learned From Our Customer Feedback
Over the years, we’ve had some very valuable input from our customers. It’s easy to overwhelm you with nothing but positives and compliments at this point. Instead, we’d like to share with you some constructive criticism we’ve received from one-on-one discussions with our customers, and how we’ve turned a potential complaint into a positive experience.
"I don't have time to wait on the phone to order my parts."
American Radiator offers a secure login for your company, with multiple user capability. From this login, you can order parts online 24/7, view previous orders and print invoices.
"I'd like to schedule my radiator repair pickup online."
You can now send a request to have your radiator picked up for repair by visiting our website. This can be done all times of the day and you receive confirmation that your request was submitted.
"I've never purchased a radiator from you before...how do I know the quality is good?"
American Radiator has taken great pride in providing quality product that don't compromise your budget. It's because of this high standard that we are proud to offer radiators, condensers, charge air coolers and more...all with coverage you can count on.
We know there's always room for improvement and truly value your input. If you have additional feedback please submit your comments in the form below. We cannot guarantee all requests can be accomodated...but they all will be read!