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Max Filter Diesel Particular Filter Warranty Registration


Max Diesel Particulate Filters provide a Lifetime Warranty covering manufacturers defects for the life of the filter, on the vehicle it was initially installed on. It does not cover filter defects that are the result of improper maintenance or ash removal, or damaged due to failure of related parts. Max Filter warranty coverage is monitored by an independent third party. Information can only be accessed by using the filter serial number.


In order to activate Lifetime Warranty coverage, the installer or end user must complete the registration form below within 30 days of purchase. Unregistered filters are automatically eligible for 12-months of warranty coverage.

Proper maintenance is critical to the performance and longevity of a diesel particulate filter. In the event you have a filter to submit for Lifetime Warranty coverage, the following information will be required:

  • - Date of installation
    - Mileage/hours at install
    - Part number
    - Serial number
    - DPF service and cleaning records

To ensure warranty coverage, Greentec Environmental suggests that you maintain the following information at the completion of any cleaning.

  • - Date and mileage when the MaxFilter is cleaned or serviced.
  • - MaxFilter DPF serial number
  • - Weight of MaxFilter before and after cleaning. It is best to use a precision scale such as a gram scale that can detect small weight changes.
  • - Backpressure (restriction) test readings from a DPF flow bench before and after cleaning.
 

As the vehicle owner, you are responsible for performing the required maintenance described in your owner’s manual. Greentec Environmental recommends that you retain all maintenance records and receipts for maintenance expenses for your vehicle and emission control system. If you do not keep your receipts and records or fail to perform all scheduled maintenance, Greentec Environmental reserves the right to deny warranty coverage in its sole discretion. You are responsible for presenting your vehicle, or DPF with copies of all maintenance since installation and for the six (6) months prior to a MaxFilter dealer as soon as a problem is detected. Greentec Environments will use good faith efforts to complete warranty repairs within 30 days. If a full replacement is needed, Greentec Environment will use good faith efforts to complete repairs within 90 days or if a replacement is not available, as soon as a replacement becomes available.

If you have any questions regarding your warranty rights and responsibilities, you should contact Greentec Environmental Technical Support at support@greentecenviro.com.

 

EXCEPT AS SPECIFICALLY STATED IN THE ABOVE WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY GREENTEC ENVIRONMENTAL, ITS SUPPLIERS AND LICENSORS. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTY SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE.

 

 

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